When your business expands, one of the most exciting things that may happen is the opportunity to expand your team by hiring new people. The single downfall? Selecting the approach that will serve to orient and train new hires most efficiently.
Even while it would be tempting to give your new employees a cursory overview of your company and then throw them headfirst into their job, this approach isn’t going to benefit you in the long run.
This is why training new hires is so important
Training and development programs are an integral part of the onboarding process for all roles and sectors. Seventy percent of employees stay with their company for at least three years because of how well they were onboarded. For New hire training in 2023 here are the options:
Clearly state what it is that you are to do
One of the first things to do in training a new employee is to lay out what is expected of them. This requires not just outlining the logistics of the onboarding and training process, but also putting out the expectations you have for your new hire.
Verify that you understand the employee’s goals and expectations
Each new recruit will be different from the others in terms of their background, education, and skill sets. Even though you will likely obtain a lot of information about your new hire’s needs and potential during the recruitment process, it is vital to develop a true feel for them throughout training.
This may be done in a number of ways, from a simple conversation to a formal exam created by your company.
Kindly share the driving force behind your company
With the new employee on board, your business has grown. You need others to understand and support your life’s mission. Employees who have a personal connection to the company’s mission are more invested in their job and less likely to contemplate leaving their present position. Engaged workers may boost productivity and efficiency by 20 percent, which in turn can increase profits by 21 percent.
Share the inside information with one another
As was previously said, training provides existing employees with a great opportunity to pass on their knowledge and expertise to new ones.
New hires may get to know existing employees and help foster a sense of community in the workplace. New hires may have a better first impression and stay with the company longer if this is the case. One study found that new employees who were given a mentor throughout the onboarding process were more likely to continue with their company over the long term.
This is a great opportunity to recognize your team’s top performers, provide them a stage upon which to share their expertise, and show how much you value their work and the insights they bring to the table.
Create fake appointments with prospective clients
Any new hires who will be responsible for customer service should have their onboarding process expanded to include time spent practicing interactions with actual consumers.
Mock client calls are an excellent tool for gauging a new hire’s grasp of course content and pinpointing any gaps that need further teaching. It also helps them grasp the kinds of things their clients could anticipate from them.
Conclusion
Instruct freshly recruited personnel to contact you as if you were a client, schedule the discussion using Zoom (or another program of your choice), and record it for later use in employee training to make these practice calls as realistic as possible.
